I have not yet received my order.

First of all, check your junk mail folder. If there is a problem with an order, we often start by sending you an email to keep you informed.

If you didn't receive a separate e-mail or phone call, please check your tracking link. If your shop was closed at the time of delivery, the carrier may not have been able to deliver your parcel and will offer it again at another time or deliver it to a pickup point.

Have you checked everything and it is not yet clear where the package has gone please contact us through support@sizzle-distribution.be or +32 (0) 11 36 08 36 so we can request information from the carrier and find out the cause of your delay.