ORDERING

I have placed my order but forgot to add something. Can I still add items to my shipment?

It’s always annoying when you have just finished your order and suddenly you think "Oops, I forgot something!". Don't worry at Sizzle, we'll make sure that you can receive everything together. You can place your additional order and choose a warehouse pick up, just mention in the comments field that your order can be added to your previous order and our packers know what to do.

Additional orders must be placed on working days before the end of the ordering period, for MikroPakket this is 5p.m. and for both DPD and DHL Express this is 3p.m.

How do I know when a product will be back in stock?

For information about product availability, please send us an email at support@sizzle-distribution.be or call us at +32 (0) 11 36 08 36. Soon we will launch the Sizzle customer portal where you can easily set up notifications for products that are put back in stock.

Can I fill my shopping cart using a CSV file?

You can, just click on your name at the top of the page then you can choose "FILL YOUR SHOPPING CART USING A CSV FILE". After this you can easily follow the steps to upload your file.

I can't find a particular product on your website. Can I still obtain it through you?

If you can't find a product you can always contact us to check its availability. Sizzle has access to a wide range of vape products and chances are that we can assist you quickly and easily in this matter.